Cancellation Policy

We accept cancellation requests for orders only if the product has not yet been shipped or manufactured. Once an order is cancelled, you will receive a full refund of the amount paid. Please note that if the product has already been dispatched, we are unable to cancel the order. In such cases, you may follow our return policy upon receipt of the product.

Returns

Customers have the right to request a return within 14 calendar days from the date the product is delivered. To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging with all tags and labels intact. A receipt or proof of purchase is required to process your return. Please do not send products back directly to the manufacturer.

Customers will only be charged shipping fees once, including any return shipping costs. No restocking fees will be charged for returned items.

Refunds

Once we receive and inspect your returned product, we will notify you by email about the status of your refund approval. If approved, your refund will be processed to the original payment method within a specified number of days. Processing times may vary depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund yet, please first check your bank or credit card statement. Then, contact your bank or credit card company, as processing times may vary. If after these steps you still have not received your refund, please contact us directly at .

Contact Us

Phone: +1 (605) 555-8614
Email: [email protected]
Office Address: 789 Bad River Rd, Pierre, SD 57501